Shipping & Delivery Policy

Shipping & Delivery Policy

Welcome to Raoni Beauty! We’re committed to providing you with a seamless and reliable shopping experience. Below, you’ll find all the details you need about our shipping and delivery processes.

Processing Your Order

  • Order Confirmation: Once your order is placed, you’ll receive a confirmation email with your order details.

  • Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Options & Estimated Delivery Times

We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Delivery within 5-7 business days.

Note: Delivery times may vary depending on your location and external factors such as weather or courier delays.

Shipping Rates

Shipping rates are calculated based on your location and the chosen delivery option. You’ll see the exact shipping cost during checkout.

  • Free Shipping: Enjoy free standard shipping on orders above ₹599.

  • Flat Rate Shipping: A flat rate of ₹99 applies to all other orders.

International Shipping

We currently ship to select international destinations. Delivery times and shipping costs will vary by region. Please note that international customers are responsible for any customs duties, taxes, or additional fees.

Order Tracking

  • Once your order is shipped, we’ll send you a tracking number via email.

  • Use the tracking link to stay updated on your package’s journey.

Delivery Issues

  • Wrong Address: Please ensure your shipping address is correct at the time of checkout. We cannot reroute packages once shipped.

  • Missed Delivery: If a delivery attempt fails, the courier will provide further instructions for rescheduling.

  • Lost or Damaged Items: Contact our customer support team at care@raonibeauty.com for assistance.

Returns & Exchanges

For information about returns, refunds, or exchanges, please visit our Returns & Refunds Policy.

Thank you for choosing Raoni Beauty. If you have any further questions, don’t hesitate to reach out to us at care@raonibeauty.com.

Your beauty, delivered with care.
Raoni Beauty Team